We ordered a DigiBoil (well, we really ordered a DigiMash, but it turns out that’s a DigiBoil with the mashing kit) in November. We’ve still not managed to brew beer. Our first unit looked like it got mangled in manufacture. I rather question KegLand’s quality control process — the two fermenters we purchased had the butterfly valve handles installed backwards. Easy enough to take a wrench and turn them around, but it’s an odd oversight. And upside down doesn’t work since the handle would turn up into the fermenter plastic and stop before being fully turned.
We got a replacement DigiBoil, We washed the unit, then dumped in a few gallons of water to test it out. No leaks – great. Turn on elements — all three work, also great. Water boiling … awesome, except the temp readout was 203 degrees F. I know the temp at which water boils, so the temp reading was obviously wrong. We measured the resistance on both thermistors and found the original one read lower than the one on the replacement. And the resistance went down as the temperature warmed up … so possibly the original one was better. We swapped the thermistor from the dented up unit — and water boiled at 206 degrees. Scott tried contacting KegLand to see if there’s some calibration on the controller (sealed behind the big sticker with a logo … not something we’d want to pull apart on a whim), but it seemed like they blew him off. We got a third DigiBoil and it, too, either has a bad thermistor or a miscalibrated controller. This is getting silly. They cannot/will not send us a thermistor or provide details about calibrating the controller. That would be a lot less effort for everyone involved. Three out of three thermistors report different, significantly wrong, temperatures at boil.